Transaction Terms

We thrive for simple, unfussy terms and conditions, avoiding the legal jargon so that both our prestigious shoppers and we could agree on few guidelines when dealing with us.

  • Products sold are neither returnable nor exchangeable, unless there is a manufacturing defect. If so, please contact us immediately and return the items within five (5) days. Decision for replacement would be subject to the defects, and we will replace similar product (if available) or reimburse the purchased values.
  • Once an order is placed and payment is made, no cancellation of order is accepted and no refunds will be given.
  • Upon placing an order and order has been acknowledged, full payment should be made within 3 days. After the 3-day period, the item will no longer be reserved if payment has not been made.
  • Prices shown are not inclusive of postage charges. Shipping charges are to be paid by shoppers.
  • We will advise the charges upon order acknowledgement.
  • We will not be held liable for loss / damages of items during delivery.
  • All personal information provided will be kept confidential.
  • We reserve the right to make any appropriate changes on our site policies and the terms & conditions at any point of time, as we deem necessary.


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